Please try the default of login=admin and password=pass. If there is another user at your company with administrator access they can log in and go to Admin -> System -> Users to select your username and enter a new password.For Hosted Customers: Click the question mark icon in the Password box, enter your Username, and click the Reset button. You will receive an email with a link to change your password. Please submit a ticket if you are not able to reset your password using this method.For Non-Hosted Customers: Here are instructions for resetting your NolaPro credentials in Windows. If you have Linux, skip steps 1 & 2 and just enter a console command prompt. * Start --> run --> cmd (click ok -- this will open a DOS C:> prompt or something similar) * Type in (or copy & paste) this command: cd \program files (x86)\noguska\nolapro\apache\mysql\bin (hit enter) * Type in: mysql -uroot (hit enter - this will enter mysql) * Type in: use nolapro; (hit enter) [This step is optional -- to change username (default is "admin")] * Type in: update genuser set name='xxx' where id=1; (hit enter -- put in your username in place of the xxx -- leave the quotes) * Type in: update genuser set password=md5("yyy") where id=1; (hit enter -- put in your password in place of the yyy -- leave the double quotes) * Type in: exit; (hit enter to leave database) * Type in: exit; (hit enter to leave DOS) Then try to log into NolaPro with xxx/yyy (your new username/password). If this does not work we'll be happy to assist you via the phone (small fee applies). Good luck!
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