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Backup/Restore your Windows Database Article rated 3.4/5.0
Backup - Using Browser A backup of the NolaPro database can be downloaded by following these steps. 1) Access your NolaPro installation and log in. 2) In the left menu, open the Tools tab. 3) Under th...
Accessing NolaPro Article rated 3.9/5.0
If you are using a Windows version of NolaPro, and you would like to allow access to the program for other devices on your network or outside your network, you will need to open the firewall to allow ...
New Release / Update / Bug Information Article rated 2.9/5.0
To update to the latest version of NolaPro if you self host, click here and click Get Update for either the Windows or Linux version.To see what has changed in our new release(s) please click here. Yo...
Quick Setup Screen Article rated 3.2/5.0
All information on the Quick Setup Screen is required when first logging into NolaPro. The company information can later be changed by going to Admin->System->Company New/Edit. More information ...
Cannot Attach Files Article rated 3.0/5.0
If you can attach small files but not larger ones, it is likely due to a limit set on your server.The file upload limit varies from server to server. You may need to adjust your PHP configuration file...
Can I sync NolaPro with another instance installed offsite? Article rated 3.1/5.0
NolaPro is unable to sync with a separate installation off-site (i.e. One of your company locations does not have internet access).
Is NolaPro Cash or Accrual based? Article rated 4.5/5.0
NolaPro is Accrual based. For more information on the difference between Cash and Accrual based accounting, please visit the link: Cash vs Accrual AccountingSome find it useful to use the Trial Balanc...
Logging In / Resetting Username and Password Article rated 3.4/5.0
Please try the default of login=admin and password=pass. If there is another user at your company with administrator access they can log in and go to Admin -> System -> Users to select your user...
Does the POS Interface/Connect With A Cash Register? Article rated 3.0/5.0
NolaPro does not interface/connect with a cash register. A smaller PDF receipt size setting is available for Point of Sale.
Dye Lot/Batch/Serial Number System Article rated 3.0/5.0
You can track dye lots (or batch numbers, serial numbers, etc.) for sold and received items by using the Require Serial Number and Require Serial Number When Receiving Items add-ons (Tools -> Add-o...
Lawaway Article rated 3.7/5.0
The Payment Plan option may work for you. Go to Income ->Payment Plans ->New Plan. This allows you to create a template invoice for regularly scheduled amounts to be invoiced. You can generate t...
NolaPrint Article rated 3.0/5.0
The NolaPrint commercial print software, is a NolaPro plug-in application developed for the commercial printing industry. NolaPrint is customizable, and our developers would be happy to assist you in ...
Web Based Accounting with Customer Logins Article rated 3.8/5.0
Customer logins can be created using the Business-to-business (B2B) system. This is helpful if you'd like customers to be able to log in to view open invoices, make payments, create orders, or request...
Market Forecasts Article rated 3.0/5.0
Market Forecasts are not currently available in NolaPro. If you would like this customized for your business, please submit a ticket for a customization quote request.
Company Subsidiaries Article rated 3.0/5.0
Company subsidiaries can be handled one of two ways. You can create a single company and then create additional branch locations using Admin -> Inventory -> Inventory Locations. Users can be ass...
Thermal Printers Article rated 3.0/5.0
Thermal printers can be used to print barcodes labels from NolaPro. You can generate custom barcode labels with the Custom Design Barcode Labels add-on (Tools -> Add-ons). Once the add-on is active...
NolaPro Downloadable Version and Internet Access Article rated 3.2/5.0
The downloadable version of NolaPro requires an active internet connection when logging in (to verify the license) and when activating add-on codes (in the rare case you are given a specific add-on co...
Move NolaPro Between Computers Article rated 2.9/5.0
To begin, install NolaPro on the new machine. Then you will need to create a database backup from your current system and upload it to the new server. How you accomplish this depends on whether you ar...
NolaPro Onsite Training Article rated 2.6/5.0
We offer comprehensive onsite in-person training to get your staff up to speed with using NolaPro. There is no minimum/maximum number of persons who may participate. We can do individual training sess...
Sale of a Fixed Asset Article rated 3.0/5.0
You can use the Fixed Assets system via Inventory -> Assets to manage your fixed assets and calculate depreciation. You can also mark when an asset is sold or disposed of under the Asset Value sect...
About Noguska LLC and NolaPro Article rated 3.0/5.0
Who We Are In 1973, when computers were limited to science and academia, entrepreneurs Norman Gibat and Kathleen Howard visualized the potential the technology had to offer and began what is now kno...
Is NolaPro an Open-Source Product? Article rated 3.1/5.0
NolaPro is not an open-source product, so access to the source code is not available by default, however we have licensed access to the source code in the past in some cases. Please contact us if you ...
Access Setup Wizard Article rated 3.0/5.0
The setup wizard can be accessed from Tools -> System -> Setup Wizard.  If you complete the wizard or stop before completing it, the wizard can be run again. The setup wizard guides you through ...
HostGator Article rated 3.0/5.0
HostGator has the main requirements for NolaPro. If any php extensions or changes to the php.ini file are needed, that would be indicated during the install process. If you already have a HostGator...
Change Font Article rated 3.1/5.0
Changing the font type would be a customization. If you would like to request a customization please submit a ticket with your request. http://support.nolapro.com/index.php?a=add
Work Offline - Cloud Version Article rated 3.0/5.0
You can download a backup of your database and run it locally. However, we would need to import your database back into your hosted version. The fee for this would be $70. To accomplish this, you simp...
Clear ALL Data / Reset Database Article rated 3.0/5.0
To clear all data you can simply uninstall and reinstall the software. There is no option within NolaPro to reset the database but we could do this for you. The price would be $35 and can be paid v...
MAC OS Article rated 3.0/5.0
Our hosted version is recommended as the easiest Mac solution. However, the free Linux version can work on a Mac but it involves a little more to set up. There are programs such as XAMPP that inclu...
Salesman vs. Sales Rep Article rated 3.0/5.0
Some sales organizations have multiple levels of sales personnel who contact the customer. Generally speaking the salesman is the person who actually makes the sales and goes to the customer site, whe...
Salesman Commission Article rated 3.6/5.0
Commission can be calculated on invoices for sales people using the following methods: By invoice total less shipping and taxes - The commission rate set for each sales person is used (Income -> Sa...
Customer ID Article rated 3.1/5.0
The customer ID field is auto-assigned and cannot be changed.
Change Email Text Article rated 3.0/5.0
Mail Templates allows you to create email templates for invoices, orders, quotes, statements and purchase orders. The feature is located in Admin -> System -> Mail Templates. Variable fields can...
UPS Worldship Article rated 3.0/5.0
The instructions we have for UPS Worldship that is available in NolaPrint are below: The barcode on the ticket (the one below the ship address) contains the id of the Nolapro table called shipto. Thi...
Independent Agents Article rated 3.0/5.0
A vendor means a supplier of any good or service. This can be used for your independent agents.
Firefox Article rated 3.8/5.0
The instructions to change the default browser are as follows: 1. On your desktop Start~>All Programs~>Mozilla Firefox~>Mozilla Firefox. 2. Right Click and click on "Properties". 3. Highlight...
Crystal Reports and Stonefield Article rated 3.1/5.0
Unfortunately, Crystal Reports and Stonefield type of 3rd party reporting systems will not work on hosted account, only for self-hosted (local) running copies. There is too much liability at this ...
Transfer A Copy of NolaPro for Linux to Windows Article rated 3.8/5.0
The conversion process is simplified by following these steps: Install the new Windows application (1) Log into your customer account at http://www.nolapro.com (2) Download (a) NolaPro for Wi...
Canadian Taxes Article rated 3.0/5.0
Example: I am in Canada and have a provincial tax (PST) and a Federal Tax (GST). I would need the ability to set the tax level on products and customers. ie, a product would require PST and GST, bu...
NolaPro Reviews Article rated 3.0/5.0
FreeDownloadsCenter.com review Visit the following link to view the review from Free Downloads Center: http://www.freedownloadscenter.com/Reviews/r5019.html Thanks to the editors at Free Down...
Back Button Article rated 3.1/5.0
The default values displayed on the Search screen when you press the BACK button is dependent on the number of requests received for that particular screen. We received a large number of requests ...
Default Shopping Cart Password Article rated 3.1/5.0
It is likely that the Save Password feature in Firefox has been activated for this page. The password box has the same name as other password boxes inside NolaPro. If you've ever filled out a pass...
Alpha Channel Not Supported Article rated 3.1/5.0
You may encounter this error while viewing any PDF file containing a PNG file. Many PNG files have an Alpha channel imbedded in the file. The process listed below removes that Alpha Channel from th...
Restore Translation Article rated 3.1/5.0
Note: These instructions will only work if the NolaPro version used when exporting the translation is the same version the file is being imported into. It is recommended to backup your database before...
Importing Language Translation Article rated 2.3/5.0
Note: These instructions will only work if the NolaPro version used when exporting the translation is the same version the file is being imported into. It is recommended to backup your database before...
Dividends Article rated 3.0/5.0
1) Create a "Dividends Received" account in the "Other Income" section of the general ledger. Because the income received on the dividends is not related to the operations of your ...
Several Authorize.net Accounts Article rated 3.8/5.0
If you have more than one authorize.net account you can go to Reports -> Billing -> Credit Card Transactions and check the box called 'Account Name' in the 'Columns to Display' list. This will s...
Generate Your Own Report Article rated 3.0/5.0
Creating custom reports is not currently available. There are two paths we follow modifications: (1) you can examine NolaPro and then email us a detailed summary of what additions/change you requir...
SMTP Server Password Article rated 3.1/5.0
Currently there is no place to enter passwords for the SMTP server. Changes to the email center is on our list of tasks following the release of NolaPro 5. For now, an SMTP server can be set up on ...
Top 10 Most Profitable Customers Article rated 2.3/5.0
This report pulls the price and cost from the orders in the last 30 days and groups them by customer. The 10 customers with the highest profit are displayed.
About NolaPro Article rated 3.7/5.0
NolaPro is a premium, completely free web-based suite. NolaPro offers AP, AR, Payroll, Order Tracking, Inventory Control, POS, B2B, and an Ecom Shopping Cart. Many plug-ins and add-ons are availab...
Canada Article rated 3.7/5.0
NolaPro's modules, while not written specifically for Canada, have been built with user flexibility in mind. While localized improvements surely can be made, we have spent time onsite with our client...
If I have the main version on my laptop does my laptop have to be on to access the program? Article rated 3.0/5.0
If you have it installed on your computer it does need to be on in order for others to access it.
iPad Article rated 3.1/5.0
We do not have a dedicated app. However, you can pull up your site on the web browser using your iPad.
Audit Trail Article rated 3.1/5.0
NolaPro has an audit trail using the journal reports to retrieve the information in the accounting system allowing you to reconstruct how a transaction affected each account balance.
Bandwidth Usage Article rated 3.1/5.0
NolaPro constrains bandwidth usage by putting generous caps on data (5000 or 50,000 customers, vendors, inventory depending on level selected) to keep subscription costs low, however we can always acc...
Do We Have Access to Our Database? Article rated 3.9/5.0
For security purposes and structure consistency we do not allow direct access to the hosted database. You may however download load your database at any time locally for review, data extraction or sa...
Stonefield Query Article rated 3.1/5.0
The Stonefield Query flexible reporting add-on is still in our plans for later in 2012, however the timing depends on the customer demand and/or if we find a partner to help us fund this integration.
Field Auto-Complete Article rated 3.2/5.0
In NP 5 we force the browser's form history to be off so it won't remember anything entered in NP input boxes. This is mainly to protect sensitive data entered like social security numbers and credit ...
Receipt Printer Article rated 4.0/5.0
The Payment Receipts add-on is available on The NolaPro Store. This allows you to create standard "receipt-size" PDFs for printing to a dedicated receipt printer. Perfect for POS payments.
Smart Phone Article rated 3.1/5.0
NolaPro is accessible via a smart phone but it is not optimized for it.
MySQL Cluster 5.0 Article rated 3.1/5.0
NolaPro very well may work with the MySQL Cluster 5.0 binary, but we have never tested it. If you decide to do so, please do share the results with our support staff.
Job Costing Article rated 3.2/5.0
NolaPro does not currently have a general job costing module. Depending on your needs you may be interested in NolaPrint or our Construction Management system. The NolaPrint commercial print softw...
Manufacturing Company Article rated 3.1/5.0
NolaPro's modules while not written specifically for a manufacturing company, has been built with user flexibility in mind. When you first access NolaPro you will see the setup screen. In the "Busines...
Auto-Suggest Search Field Article rated 3.1/5.0
If you input a ISBN Number or the UPC Code when creating or editing an inventory item then you can search for items using this number. For example, go to Inventory -> Inventory Items -> Add New Item. ...
General Support Article rated 3.2/5.0
General Support questions are those that involve navigating and using the standard features of NolaPro. We are happy to answer General Support questions like this, but doing so does require a fair am...
Piece Work Article rated 3.1/5.0
Currently NolaPro does not offer piece work. However, our NolaPrint pricelist does include it. NolaPrint is a commercial print software that is a NolaPro plug-in application developed for the commerci...
Transactions/Mo Article rated 3.3/5.0
In the Prosper and MyBiz Hosted Solutions there is a limit of 1,000 transactions per month. This is referring to GL transactions. If you will need more than 1,000 GL transactions per month please subm...
HIPAA Article rated 3.3/5.0
If you are hosting NolaPro on our servers, NolaPro is HIPAA complaint.
Multi-Currency Article rated 4.4/5.0
1. Obtain the add-on for multi-currency by purchasing it from the NolaPro Store(http://extras.nolapro.com) or within the NolaPro application itself. 2. After signing in to NolaPro 5, select Admin -&g...
NP 6 menu style Article rated 3.5/5.0
The NP6 style menu has been the default for many years and most users are already using this style. However, there may be some on the older style menu that is no longer supported after version 5.0.170...
Cash vs Accrual Accounting Article not rated yet
There are two forms of accounting used by businesses - cash and accrual. The basic difference between the two methods is the timing of income and expense recording. The best method for your company de...