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Alpha Channel Not Supported

Solution

You may encounter this error while viewing any PDF file containing a PNG file.

Many PNG files have an Alpha channel imbedded in them. The process listed below shows one way to remove the Alpha Channel from the PNG file.

1. Open the PNG file in a graphics program.
2. Save as a JPG format and close the file.
3. Reopen the new JPG file in the graphics program.
4. Save as a PNG file again.
5. Re-upload the new PNG file to NolaPro.

 
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Article details
Article ID: 314
Category: General Info
Date added: 2010-12-07 16:04:24
Views: 1157
Rating (Votes): Article rated 3.1/5.0 (64)

 
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